300ok's Privacy Policy
Your personal information is completely safe with us — we transparently set out here how we collect, store, and use your data.
This Privacy Policy ("Policy") describes in detail our practices regarding the personal information of users of the 300ok website and services. By using this platform, you agree to the terms of this Policy. We place the highest importance on your privacy and are committed to protecting your information.
This Policy has been prepared with users in Bangladesh in mind. For any questions or concerns, please contact our support team.
What Information We Collect
We collect various types of information during registration and use of the 300ok platform. The details of the information collected are provided below:
| Type of Information | Description | Purpose of Collection |
|---|---|---|
| Identity Information | Name, date of birth, national identity card number | Identity verification and age confirmation |
| Contact Information | Mobile number, email address | Account security and communication |
| Financial Information | bKash, Nagad, Rocket or Upay number, transaction history | Processing deposits and withdrawals |
| Device and Technical Information | IP address, browser information, device type | Security monitoring and fraud prevention |
| Usage Information | Betting history, game type, platform activity | Service improvement and responsible gaming monitoring |
| Cookie and Tracking Data | Session cookies, preference data | Improving site functionality and user experience |
How We Use Your Information
300ok uses the collected information for the following purposes. We never sell your information to third parties.
- Account Management: Completing your registration process, verifying your account, and ensuring login security.
- Financial Transactions: Processing deposit and withdrawal requests, maintaining transaction records, and applying the minimum ৳300 deposit and ৳500 withdrawal rules.
- Customer Service: Providing support in Bengali via 24/7 live chat and email.
- Fraud Prevention: Detecting unusual transactions, preventing money laundering, and maintaining platform security.
- Responsible Gaming: Monitoring users' gaming patterns to identify problematic behavior and providing assistance when needed.
- Service Improvement: Analyzing user experience to improve the platform's games, offers, and features.
- Legal Obligations: Complying with applicable laws and regulations.
Sharing Information with Third Parties
300ok never sells or transfers your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment Processors: Payment gateways such as bKash, Nagad, Rocket, and Upay receive only the information necessary to complete transactions.
- Game Providers: Software providers such as Pragmatic Play, Spribe, or JILI may receive limited information necessary for operating games.
- Legal Authorities: Information may be provided upon a valid order from a court or law enforcement agency.
- Fraud Prevention Agencies: Relevant information may be shared with partner organizations to prevent financial crime and fraud.
Cookie and Tracking Technologies
The 300ok website uses cookies and similar tracking technologies. These technologies help improve your browsing experience.
Types of Cookies
- Essential Cookies: These are essential for the core functionality of the platform, such as login sessions and security. These cookies cannot be disabled.
- Functional Cookies: These remember your language and other preferences, providing the same experience on your next visit.
- Analytics Cookies: These collect usage statistics to help improve the service. This information is collected anonymously.
Data Storage and Security
Security Measures
300ok uses industry-standard security technologies to protect your information:
- SSL/TLS encryption: all data transmissions are secured
- Encrypted database: stored information is kept in encrypted form
- Two-factor authentication (2FA) available
- Regular security audits and vulnerability testing
- Access control: only authorized staff can view information
Data Retention Period
We retain different types of information for different periods:
- Account Information: For as long as the account is active and after closure as required by legal obligations
- Transaction Records: For the period required by financial regulations
- Cookie and Session Data: After the session ends or upon expiry of the specified period
- Support Communications: For a reasonable period after the issue is resolved
User Privacy Rights
Right to Access
You have the right to request a copy of the personal information we hold about you.
Right to Correction
If any of your information is incorrect, you may request that it be corrected. We will update it as quickly as possible.
Right to Deletion
In certain circumstances you may request that your information be deleted, though this may not be fully possible where legal obligations require retention.
Right to Object to Processing
You may object to the use of your information for specific purposes, particularly in the case of marketing communications.
Data Portability
If you would like to receive your information in a structured, machine-readable format, please contact us.
Right to Restrict Processing
In certain circumstances you may request that processing of your information be temporarily suspended.
Protection of Minors' Information
300ok provides services only to those aged 21 and above. We do not intentionally collect any information from minors.
- The age verification process at registration is strictly followed.
- If a person is found to be under 21, their account will be closed immediately.
- If we become aware that information about a minor has been stored with us, it will be deleted immediately.
- If a guardian believes their child has registered on this platform, please contact us without delay.
Policy Changes and Updates
300ok may update this Privacy Policy from time to time. In the event of changes, we will follow the procedure below:
- Users will be notified by email of any significant changes.
- The "Last Updated" date of the revised policy will be displayed on this page.
- Continued use of the platform after changes are made will be considered consent to the new policy.
- If you object to the new policy, stop using the platform and contact our support team.
Third-Party Services and Limitations
Third-party services are used on the 300ok platform for payment processing and game provision. Please be aware of the following important points:
- bKash, Nagad, Rocket, and Upay have their own privacy policies. Their policies will also apply when making payments.
- Game providers may process certain information related to gameplay. This is necessary to ensure fair play.
- 300ok is not responsible for the privacy practices of third parties. Learn about their policies directly from them.
Data Transfer and Storage Location
Your information may be stored on servers outside Bangladesh. In such cases we ensure that:
- Data transfers are made only through secure encrypted connections.
- Adequate data protection measures are ensured in the countries where information is stored.
- Protective measures applicable to international data transfers are followed.
Privacy-related Contact
If you have any questions, concerns, or requests about this privacy policy, please contact us. Our team is always ready to assist you in Bengali.
Email address:
24/7 Live Chat Support — Get instant assistance in Bengali