300ok — Safe Gaming

Responsible Gaming —
Your safety is our priority

300ok believes entertainment should always be safe and well-managed. Our responsible gaming tools let you play while staying protected — for players aged 21+ only.

For players aged 21+ only
Our Commitment

300ok's commitment to responsible gaming

Online betting and casino gaming is an enjoyable form of entertainment — but it is not for everyone, and not for every moment. Responsible gaming at 300ok sits at the heart of our values. We want every player on our platform to enjoy gaming fully aware, of their own free will, and within their own means.

We know that uncontrolled gambling can cause serious harm to a person's personal, family and financial life. That is why 300ok has built a complete responsible gaming framework that includes deposit limits, time-outs, self-exclusion and direct support.

Remember — responsible gaming does not just mean playing less, it means playing with awareness. Give the possibility of losing the same consideration as the excitement of winning.

Important Warning

Gaming is entertainment, not a source of income. Always keep the following in mind:

  • Only play with money whose loss will not affect your daily life.
  • Never play while under the influence of alcohol or drugs.
  • Avoid placing more bets to try to recover money you have lost.
  • Set your budget limit in advance and stick to it.
  • Set a time limit for playing — take breaks instead of playing for hours on end.
  • Relationships with family and friends are always more important than gaming.
Protection Tools

Our tools for your safety

300ok provides several effective tools to make responsible gaming easier.

Deposit Limit

Set a maximum daily, weekly or monthly deposit amount. Once a limit is set, it cannot be exceeded. Reducing a limit takes effect immediately, but increasing it requires a cooling-off period.

Time-Out Break

Use the time-out feature if you want to take a break from playing for a few days. Choose a break of 24 hours to 30 days. During this time it will not be possible to log in to your account.

Self-Exclusion

Choose self-exclusion if you need a long-term break. You can keep your account closed for 6 months or permanently. Once this option is activated, the account cannot be reopened before the period ends.

Bet Limit

Set a limit on the total amount you can bet within a given time period. This helps you enjoy gaming within your budget and prevents placing excessive bets on impulse.

Reality Check

Set reality check notifications to remind you how long you have been playing. Your session time and spending will be shown on screen at set intervals, helping you make informed decisions.

24/7 Support

If you experience any problem related to gaming, contact our Bengali live chat support at any time. Our trained support team will help you use the right tools and assist you in activating account restrictions if needed.

Self-Assessment

Recognise the signs of a gaming problem

If one or more of the questions below apply to you, please contact our support team. Acknowledging a problem is the first step toward solving it.

Remember — seeking help is not a sign of weakness, it is a courageous step. 300ok is always here for you.

Do you place more bets to try to recover money you have lost?

Do you find it hard to stop gaming, even when you know you should?

Do you hide the amount you game from family or friends?

Is spending money on gaming making it difficult to cover your daily expenses?

Does gaming feel more important than work, studies or family relationships?

Do you feel irritable or restless when you are unable to game?

Have you borrowed money or taken money from others to fund gaming?

Step-by-Step Guide

How to use the protection tools

Deposit and Bet Limits

After logging in to 300ok, go to the "Account Settings" section. From the "Responsible Gaming" tab, set your daily, weekly and monthly deposit limits. Once a limit is reduced it takes effect immediately. To increase a limit, a 24-hour cooling-off period must pass, which protects you from hasty decisions. Please note the minimum deposit is ৳300.

Time-Out and Self-Exclusion

For a temporary break, choose the "Time-Out" option — you can take a break of 24 hours, 7 days or 30 days. If you need long-term support, use the "Self-Exclusion" feature. Once self-exclusion is activated, it is not possible to access the account in any way before the period ends. This decision is entirely yours, and we respect it.

Reality Check Notifications

Set reality check notifications every 30, 60 or 90 minutes. The notification will show your total playing time, total bets placed in this session, and a summary of wins and losses. This encourages you to stay aware and take a break at the right time.

Direct Support

Contact our Bengali 24/7 live chat support at any time. Our team will help you use the right tools and assist in activating account restrictions if needed. You can also reach us by email: [email protected] — everything is completely confidential.

Step by Step

5 simple steps for safe gaming

Responsible gaming is a habit. Following these five steps will help you stay within the boundaries of entertainment at all times.

1

Set a budget

Decide in advance how much money you will spend on gaming each week or month and set your deposit limit accordingly. Never exceed this budget.

2

Plan your time

Set aside a specific time for gaming. Turn on reality check notifications so you get a reminder when time is up. Always give priority to family, professional and social commitments.

3

Manage your emotions

Never play when you are angry, frustrated or under stress. The highest-risk moment is right after a loss. At that point, step away — take a short walk, drink some water, talk to someone close to you.

4

Take regular breaks

Instead of playing non-stop, take a short break every hour. Use the time-out feature when needed. Breaks refresh the mind and improve your ability to make sound decisions.

5

Seek help if you have a problem

If you notice signs of a gaming problem, contact 300ok support promptly. Use self-exclusion. Seeking help is the most courageous step — and the first step toward a healthier life.

300ok's Accountability

Our commitment to you

Age Verification

We ensure that only people aged 21 or above can register and game on our platform.

Data Protection

Your responsible gaming information is completely confidential and kept secure through SSL encryption.

Advertising Policy

300ok never targets minors with advertising and avoids aggressive marketing toward players experiencing problems.

Trained Team

Our support team is trained in responsible gaming and is able to assist players experiencing difficulties with sensitivity.

FAQ

Questions and answers about responsible gaming

After logging in to 300ok, go to your profile and find the "Responsible Gaming" section. From there you can set a daily, weekly or monthly deposit limit. Reducing a limit takes effect immediately. If you have trouble finding the settings, let us know via live chat support — we will help you right away.

No. Once self-exclusion is activated, it is not possible to access your account in any way before the set period ends. This feature is intentionally strict so that impulsive decisions cannot override it. After the period ends, there will be a cooling-off period before you can reactivate.

Time-out is a short break — usually from 24 hours up to 30 days. It is suitable for a temporary rest. Self-exclusion is a long-term solution — for 6 months or more, and even permanently. If you feel gaming is out of your control, self-exclusion is the right choice. If you are unsure, ask our support team for advice.

Yes. You can ask our live chat support to apply limits to your account or activate self-exclusion. After verifying your identity, our team is able to do this. Your privacy will be fully maintained.

If you think a family member or friend is suffering from a gaming problem, email us directly at [email protected] or contact us via live chat. We will guide you on the right steps to take. Open conversation is the key to finding a solution.

No. 300ok is only for people aged 21 or above. Age is verified at registration and accounts of minors are closed immediately. This is the most important part of our responsible gaming policy.

Play safe, play with enjoyment

Come to 300ok — enjoy cricket betting, slots and live casino on Bangladesh's trusted gaming platform, responsibly. Check our FAQ for any questions.